Westpac appoint Evelyn Halls OAM as Group Customer Advocate

We’re delighted to have partnered with Westpac on the appointment of Evelyn Halls OAM as Group Customer Advocate.

Evelyn brings a rare combination of legal, governance and customer fairness expertise, having most recently served as Customer Fairness Advisor at ANZ, reporting directly to the CEO.

Her prior roles include Lead Ombudsman for Banking & Finance at AFCA, Partner at Herbert Smith Freehills, and a decorated career in sports administration and elite competition—including representing Australia at two Olympic Games in fencing.

Evelyn is Vice President of the Australian Olympic Committee and a Member of the Legal Commission of the Association of National Olympic Committees.

Evelyn’s deep understanding of complex financial complaints, her work on scams legislation, and her unwavering commitment to fairness make her an outstanding choice for this important role.

It was terrific to partner with Anthony Miller, Kate Dee and Carolyn McCann and Sarah Ollerenshaw on this appointment. Thank you to Vanessa Bathe for support in delivering this assignment.


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