This role will be instrumental in implementing icare’s new claims model and leading the development of their strategic partnering capability. Karen will lead her team to ensure performance obligations are met, deliver greater business outcomes, and drive competition amongst icare’s partners.

Karen has expertise in strategic partnering, procurement, and corporate services across insurance and banking sectors. Her experience includes various roles at Commonwealth Bank of Australia where she was Managing Director, Supply Chain Intelligence after her tenure as Chief Procurement Officer. Karen was accountable for sourcing, vendor management, and procurement, while uplifting enterprise risk and control capability.

icare deliver best in class insurance and care services to the businesses, people and communities of NSW. Whether a person is severely injured in the workplace or on our roads, icare supports their long-term care needs to improve quality of life, including helping people return to work.