Paula has over 20 years of successful experience in Financial Services including Retail Banking, Consumer Lending and Advisory and Insurance. Her track record includes senior leadership roles locally and globally in both B2B and B2C environments where she has led strategy, transformation agendas and customer centric initiatives.

Commenting upon her appointment, CEO Amanda Whiting commented “I am excited to have someone with Paula’s experience joining us and helping to both lead and execute on our strategy. Her vision, strategic outlook and track record of achivement will be an excellent asset to the broader team..”

IAG New Zealand is the nation’s leading general insurance provider across both the direct and intermediated channels. Paula will be joining a refreshed leadership team focussed on leading the consumer function, building a highly engaged workforce and delivering exceptional and innovative sales and services experiences to customers and partners.