AFCA appoints Raylene Bellottie and Yien Hong as Industry Directors

We are delighted to have partnered with AFCA on the appointments of Raylene Bellottie and Yien Hong as Industry Directors.

AFCA’s independent Board Chair, Professor John Pollaers OAM, said the board was excited to welcome Raylene and Yien, who would bring a wide breadth of skills and knowledge to their roles.

“Both of these highly successful women are the perfect fit for AFCA’s board, and their appointments ensure the organisation will continue to provide an independent, free and fair external dispute resolution service for financial disputes in Australia,” Professor Pollaers said.

The AFCA Board consists of an independent chair and an equal number of directors with consumer and industry experience, covering the multi-dimensional and highly complex industries AFCA deals with.

“Raylene’s remarkable career in the finance sector along with her experience working with small businesses, means she has a strong understanding of the important work AFCA does,” said Professor Pollaers.

“Yien’s impressive executive career, strong legal background and solid understanding of governance, underpinned with a strong sense of social justice, makes her an excellent fit for AFCA and an important addition to the board,” said Professor Pollaers.

Raylene Bellottie is a proud Nanda woman from Yamatji country with a wealth of expertise as an Aboriginal business director, consultant and board member.

Raylene has extensive financial sector experience of over 25 years. She is deeply committed to enhancing Indigenous financial literacy and has served as the Deputy Chair of the First Nations Foundation for more than 10 years. The Foundation strives to promote

economic freedom for Aboriginal and Torres Strait Islander people.

Raylene gained valuable experience during her tenure at ANZ Bank, later joining Credit Union Australia (CUA) as the National Business Development Manager of First Nations accounts. She was instrumental in expanding the First Nations Portfolio from $17 million to over $200 million.

Yien Hong is General Counsel and Company Secretary at Judo Bank, Australia’s only purpose-built challenger business bank for small and medium enterprises, which listed on the ASX in November 2021.

Yien has had an impressive executive career, having held senior roles in Australia and internationally across firms including Deutsche Bank, NAB and Linklaters.

Prior to joining Judo Bank, she was General Counsel and Company Secretary at Growthpoint Properties Australia, an ASX-200 listed property fund. Yien was also Senior Legal Counsel at NAB, providing legal advice and support to the bank’s business banking division.

AFCA provides free, fair and independent help with financial disputes for consumers and small businesses and their financial firms. In the past financial year consumers and small businesses sent a record 97,000 complaints to AFCA. It has helped secure $1.1 billion in compensation and refunds for complainants since it began work in November 2018.

You can view the full announcement from AFCA here.

Many thanks to the account team – Victoria Allen, Vanessa Bathe and Gail Walsh.

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